Privacy Policy
Effective January 1, 2026
Essential Clarksville Insulation Company, clarksvilleinsulationcompany.com, office@clarksvilleinsulationcompany.com
Who this policy covers
This policy explains how Essential Clarksville Insulation Company handles the information you share with us through this website. We're an insulation contractor in Clarksville, TN, and the policy applies to every page of the site, from the home page to the forms you use to ask for an estimate.
If you'd like to know more about who we are before reading on, our About page covers that. When this policy says "we" or "us," it means Essential Clarksville Insulation Company. When it says "you," it means anyone visiting the site or contacting us through it.
Information we collect
We collect two kinds of information. The first is what you give us on purpose. The second is what the site gathers on its own while you browse.
Information you give us. When you fill out our contact form, call, or email us, we usually receive your name, phone number, email address and the address of the property. We may also receive details about the job, such as the age of your house, which rooms are drafty, or what's in your attic or crawl space now.
Information gathered automatically. Like most websites, ours records basic technical details when you visit. These include the pages you view, how long you stay, the type of device and browser you use, the site that sent you here, and a general location based on your internet connection. This data tells us how the site is being used. It isn't meant to identify you personally.
Cookies and analytics
Cookies are small files your browser saves so that a site can remember things between visits. We use them, along with analytics tools, to count visitors, see which pages people find useful and fix pages that don't work well.
You can block or delete cookies in your browser settings. The site will still work if you do, though some features, such as remembering what you typed into a form, may not.
Some analytics and form tools are run by outside companies, and they may set their own cookies under their own privacy policies. We don't control those cookies. You can usually limit them through your browser settings or the opt-out options those companies offer.
How we use your information
We use what you send us to do the work you asked about and nothing beyond that. In practice, that means we use it to:
Reply to your questions and schedule an on-site estimate.
Prepare estimates, plan the job, and keep records of the work we did at your house.
Follow up about a job, a scheduling change or a question about our work.
Keep the website running properly and improve it, using the anonymous analytics data.
Meet our legal, tax and recordkeeping obligations.
We don't sell your personal information, and we don't rent or trade our customer list to anyone.
When we share information
We share your information only when it's needed to run the business or when the law requires it.
Service providers. Companies that host this website, process our contact form, provide analytics or handle our email may see your information while doing that work for us. They're allowed to use it only to provide their service.
Legal reasons. We may disclose information if a law, court order or government request requires it, or if we need to protect our rights, our crew or our customers.
Business changes. If the business is ever sold or merged, customer records could transfer to the new owner, who would be bound by the commitments in this policy.
How long we keep your information
We keep contact and job information for as long as we need it to answer your request, complete the work, stand behind the job and meet our tax and legal recordkeeping duties. If you contact us and we never do a job together, we keep your details only as long as they're useful for following up on your request.
Once we no longer need the information, we delete it or remove anything that identifies you. Analytics data is generally kept in summary form that isn't tied to you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we're required to keep certain records, such as job and payment records, and if so we'll tell you what we have to keep and why.
You can also ask us to stop contacting you at any time, and we'll take you off our follow-up list. Depending on the state you live in, you may have other privacy rights under state law, and we'll honor those requests as the law requires.
To protect your information, we may ask you to confirm who you are before we act on a request.
How we protect your information
We take reasonable steps to keep your information safe, including limiting who on our team can see it and using service providers that protect the data they handle. No website or email system is completely secure, though, so please don't send sensitive details such as bank account or Social Security numbers through our contact form or by email.
Children's privacy
This site is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13. If you believe a child has sent us personal information, contact us and we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. The current version will always be on this page, and if a change is significant, we'll make that clear here.
Questions or privacy concerns
If you have a question about this policy, want to make a request about your information, or think we've handled your information the wrong way, please tell us. You can reach us through our contact page or by calling (931) 272-0044. We answer the phone Mon–Sun, 7 AM–11 PM.
Expect a reply within 1 business day. We'll look into your concern and tell you what we found and what we're doing about it.